PRIVACY POLICY

Prather Lawn Care and Prather Christmas Lights respect your privacy. This policy explains how we collect, use, and protect information submitted through our website, Facebook or Instagram lead forms, quote forms, and direct communications.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Service address or ZIP code
• Information about your property and requested services
• Preferred installation dates or other details related to your quote

How We Use Your Information

We use this information to:

• Respond to quote requests
• Contact you about the services you requested
• Prepare estimates and schedule services
• Provide customer service and follow-up
• Maintain necessary business records
• Comply with applicable legal requirements

Calls, Texts, and Emails

By submitting a quote request, you agree that Prather Lawn Care or Prather Christmas Lights may contact you by telephone, text message, or email concerning your request. Message and data rates may apply. This permission applies to service-related communication and does not authorize unrelated marketing.

How We Share Information

We do not sell or rent your personal information. We may share information with service providers that help us operate our website, process forms, send notifications, or communicate with customers. These providers may include Meta, website hosting companies, email or text-message services, and form-automation services such as Zapier.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Website Technology

Our website and advertising platforms may use cookies, analytics tools, or similar technology to understand website activity and measure advertising performance. Third-party platforms may process this information according to their own privacy policies.

Data Security and Retention

We take reasonable steps to protect the information we receive. We retain personal information only as long as reasonably necessary to respond to requests, provide services, maintain business records, and meet legal obligations.

Your Choices

You may ask us to update or delete your personal information or request that we stop contacting you. You may opt out of text messages by replying STOP.

Changes to This Policy

We may update this privacy policy periodically. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or your personal information, contact:

Prather Lawn Care and Prather Christmas Lights
Mineola, Texas